Refund policy

At SPD Sports Gears, we take pride in the quality of our products. If you're not completely satisfied with your purchase, we're here to help!

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🔁 Returns

You may request a return or exchange under the following conditions:

• The item is unused, in its original packaging, and in the same condition you received it.

• You contact us within 7 days of receiving your order.

• Proof of purchase (invoice or order confirmation) is provided.

❗ Note: Returns are not accepted for used items, clearance sale products, or personal gear (e.g. inner gloves, protective cups, mouth guards) due to hygiene reasons.

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💸 Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original method of payment within 7–10 business days.

• If the return was due to an error on our part (e.g. wrong or damaged item), we will bear the return shipping cost.

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🔄 Exchanges

We only replace items if they are defective, damaged, or the wrong size was delivered. If you need an exchange, contact us with your order number and product details.

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🚚 Return Shipping

Customers are responsible for the cost of return shipping unless the return is due to an error or defect. We recommend using a tracked service to ensure the product reaches us safely.

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❓ How to Request a Return or Exchange

Please contact our support team within 7 days of receiving your item:

📧 Email: info@spdsports.lk
📱 Hotline: +94 74 323 2370

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📍 Return Address:

SPD Sports Gears – Returns Dept
SPD Flagship Store
One Galle Face Mall, Colombo, Sri Lanka